Implicit Bias Training for Information Professionals*

This interactive and experiential course is designed to help you develop an understanding of implicit bias, its impact in libraries and health care, and how it stands in the way of workplace diversity and inclusion. You will leave the course with a deeper understanding of bias, implicit bias, stereotype threat, and microaggression; a greater awareness of your biases; and practical strategies to overcome biases and incorporate cultural competence into your library services. #MLADiversity

Learning Outcomes

By the end of this workshop, students will be able to:

  • define bias, implicit bias, stereotype threat, and microagressions
  • define implicit associations
  • utilize the implicit association test to understand personal biases
  • understand the link between implicit bias and health disparities
  • cite examples of how implicit bias impacts hiring practices and the workplace environment
  • utilize the C.H.E.C.K. framework to consciously mediate personal biases
  • articulate practical strategies to overcome biases and incorporate cultural competence into library services


Shannon D. Jones, MLS, MIS, MEd, AHIPShannon D. Jones, MLS, MIS, MEd, AHIP, is the director of libraries for the Medical University of South Carolina–Charleston. Jones is an active member in both the American Library Association and MLA where she is currently serving on the Board of Directors.

Kelsa Bartley, MSI

Kelsa Bartley, MSI, is a manager in the Reference and Education Department of the Louis Calder Memorial Library, University of Miami Miller School of Medicine, Miami, FL. She is active in MLA, participating in activities hosted by the African American Medical Library Alliance (AAMLA) Special Interest Group (SIG), and is a member of MLA’s Diversity and Inclusion Task Force.

Kimberly L. Reynolds, M.D., is a board-certified pediatrician who has dedicated her life’s work to improving the lives of children in south Florida. She has published in premier journals, such as Pediatrics and Hospital Pediatrics, and has conducted training on cultural competence and implicit bias for faculty, staff, residents, and students at the University of Miami.


MLA CE Credits: 4