Available Until 4/23/2023

Social Media Analysis During Disasters

Learn how to develop and implement a plan to effectively monitor and analyze disaster information on social media. 

Social media is everywhere, with trending stories at our constant disposal. Disasters and emergencies often accelerate the speed and amplify the quantity of information on social media, limiting time to make sense of it all. For emergency managers, information specialists, and other decision makers responding to large-scale disasters, it is challenging to filter through the volume of noise on social media to identify valid, actionable information.

This course is part of the MLA Disaster Information Specialization.


  • Introduction: Setting the Stage
  • Policy
  • Planning
  • When Disaster Strikes: Preparing Your Team
  • During the Disaster: Processes and Procedures
  • Conclusion

Learning Outcomes

  • Develop a plan for monitoring social media for disaster information
  • Monitor social media for actionable information during disasters
  • Choose reliable social media sources and use a checklist to verify content
  • Practice techniques to lessen uncertainty and information overload    


Health information professionals interested in increasing their knowledge and skills in Disaster Information Management.

MLA CE Credits: 3

This course was adopted from the Network of the National Library of Medicine and updated by MLA using funds from the National Library of Medicine, National Institutes of Health, Department of Health and Human Services, under Cooperative Agreement number UG4LM012344 with the University of Utah, Spencer S. Eccles Health Sciences Library.

Credit Information

Activity Number Credit Amount Accreditation Period
MLA 3 MLA CE Credits April 23, 2021 - April 23, 2023