Available Until 10/25/2024

Effective Health Communication and Health Literacy: Understanding the Connection*

For more information or to schedule this course, contact the NNLM Training Office at nto@utah.edu.

Are you curious as to why health communication and health literacy are connected? Do you want to be more effective in providing health information to consumers, patients, clients, library patrons or your community?  This introductory class to health literacy and health communication will help you understand and raise your awareness of the complexity of these concepts. We will define health literacy today, identify various types of literacy, explore how communication and health literacy affects how a person manages and makes health care decisions.  We will also discuss your role in raising health literacy awareness in your organization and offer ideas on how this can be achieved. NLM, government agencies and other recognized resources in health literacy will be provided.

This class is designed to be a 1 hour webinar to raise awareness of what health literacy is, how health communication is connected to health literacy and to provide resources to promote better understanding of health literacy.

Course URL: https://nnlm.gov/training/class-catalog/effective-health-communication-and-health-literacy-understanding-connection 

Learning Objectives

  • Define health literacy​
  • Describe universal precautions for health literacy​
  • Name 3 components of clear health communication ​
  • Identify 3 online resources you can use as tools to promote health literacy​​​


1. Define health literacy and health communication

2. Identify types of literacy related to health literacy

3. Connecting health communication to health literacy

4. Identify common signs of low health literacy

5. Your role in raising health literacy awareness and effective communication

6. Review of  NLM resources, .gov resources, health literacy toolkits

7. Discussion and Q&A

MLA CE Credits: 1