CHIS on demand*
This class is designed for anyone interested in providing consumer health information to their community, with a focus on libraries and information centers. The goal of this class is to allows learners to earn up to 5 continuing education credit hours towards the Level 1 Consumer Health Information Specialization (CHIS) from the Medical Library Association. 5 separate modules cover each Level 1 CHIS competency:
- Know the Community
- Know the Health Consumer
- Knowledge of Subject Matter and Resources
- Evaluation of Health Information
- Communication, Reference, and Instruction
Modules can be completed in any order.
Each Module takes about 1 hour to complete and includes a reading and a knowledge check.
This class is provided entirely online and self-paced through the Moodle learning management system.
Resource URL: https://nnlm.gov/chis-on-demand (Opens June 1, 2022)
Learning Objectives
Through books and knowledge checks, learners will
- Learn about the Consumer Health Information Specialization
- Identify resources to identify characteristics of their community
- Identify issues, barriers and the library's role in providing medical information to health consumers
- Identify MedlinePlus, PubMed, Clinical Trials and other NLM resources as sources for health information
- List simple criteria to evaluate online health information
- List 3 communication techniques and 2 ways to protect patron privacy during a health reference interview.
Agenda
Module 1: Know your Community
By reading 2 books and taking a quiz, you will be able to:
- List resources that can identify characteristics of the community served by your library, including resources for demographics, health issues in your community, and needs of community members.
- Summarize the characteristics of their own community, including demographics and health status indicators.
- Recognize the 3 pillars of cultural humility as they relate to libraries and how they influence workplace environments.
Activities
- Reading 1 - Knowing your Community
- Reading 2 - Cultural Competence and Cultural Humility
- Quiz
Module 2 - Know the Health Consumer
By reading a book and taking a quiz, you will be able to:
- Define the terms consumer health, health literacy, and health misinformation
- List issues and barriers faced by health information seekers that might have an effect on their information-seeking behaviors
- Understand the library's role in providing non-biased, appropriate, and relevant health information that is not medical advice to meet the needs of users.
Activities
- Reading
- Quiz
Module 3: Knowledge of Subject Matter and Resources
By reading a book, taking a quiz, and completing a poll you will be able to...
- Identify MedlinePlus as a resource for health topics, drug, and genetics information written in plain language for general audiences in English and Spanish.
- Identify PubMed as a database of citations to biomedical journal articles.
- Identify ClnicalTrials.gov as a registry of clinical studies and repository of results.
- Identify DailyMed, MedlinePlus, and PubChem as resources for drug and chemical information
- List 3 or more training options where you could learn more about MedlinePlus, PubMed, ClinicalTrials.gov, or drug resources from NLM
Activities
- Reading
- Quiz
- Poll - What will do you next?
Module 4: Evaluation of Health Information
By reading a book, taking a tutorial on evaluating internet health information, and taking a quiz, you will be able to:
- Understand the principles of evaluating consumer health information for quality.
- Have the ability to critically examine and filter materials from web-based and other resources when choosing an appropriate resource for a particular patron.
- Provide users with evaluation criteria and guidance for finding appropriate health materials.
Activities
- Reading
- Evaluating Health Information Tutorial
- Quiz
Module 5: Communication, Reference, and Instruction
By reading a book and taking a quiz, you will be able to:
- List at least 3 effective communication techniques to use during a health reference interview
- Differentiate between providing health information versus providing healthcare
- List at least 2 ways to protect patron or client privacy during the health reference interview
- Identify teachable moments with patrons or clients and effectively integrate educational tips to increase knowledge of health information resources
Activities
- Reading
- Quiz
MLA CE Credits: 1 per module