Telehealth 101: What libraries need to know*

Libraries in locations across the United States are beginning to offer their patrons access to telehealth services as a strategy for addressing inequities in digital access to healthcare. This class introduces telehealth, why it’s important, and how it enables people to have greater access to quality healthcare. Explore how different libraries provided patrons in their communities with access to telehealth services. This class will address privacy and ethical concerns, and review the technology and infrastructure needed to launch a successful telehealth program in your library. The class will consist of three one-hour modules. Each module will focus on one of the course objectives, which are: 

• Recognize the different approaches/models to providing telehealth access within libraries.  
• Describe resources available to the library for Telehealth technology and the role of the library in support of digital skills training for telehealth.  
• Address potential ethical and legal concerns in offering telehealth access within libraries. 

Resource URL: https://www.nnlm.gov/training/class-catalog/telehealth-101-what-libraries-need-know

Learning Objectives

By working through 3, 1 hour modules of interactive content and completing a pre-post test, learners will be able to:

1. Recognize the different approaches/models to providing telehealth access within libraries.
2. Discuss considerations such as privacy and policy for offering telehealth access within libraries.
3. Identify infrastructure-related resources available to the library for providing telehealth services.
4. Describe the role of the library in support of digital skills training for telehealth.

Agenda

• Pre-test
• Module 1 Reading & Activity
• Module 2 Reading & Activity
• Module 3 Reading & Activity
• Post-test
• Final Assignment

MLA CE Credits: 3