Available Until 4/30/2026

CHIS on demand Module 7: Technology and Health

For more information or to schedule this course, please contact the NNLM Training Office at nto@utah.edu . 

This class is designed for anyone interested in providing consumer health information to their community, with a focus on libraries and information centers. The goal of this class is to allows learners to earn up to 5 continuing education credit hours towards the Level 1 Consumer Health Information Specialization (CHIS) from the Medical Library Association. Competencies 7-8 have been added in April 2024.

Separate modules cover each Level 1 CHIS competency:

  • Know the Community
  • Know the Health Consumer 
  • Knowledge of Subject Matter and Resources 
  • Evaluation of Health Information 
  • Communication, Reference, and Instruction 
  • Technology and Health (added April 2024)
  • Ethics and Legal Issues (added April 2024)

Modules can be completed in any order.

Each Module takes about 1 hour to complete and includes a reading and a knowledge check. 

This class is provided entirely online and self-paced through the Moodle learning management system.

Resource URLhttps://nnlm.gov/chis-on-demand (Opens June 1, 2022) 

Learning Objectives

Through books and knowledge checks, learners will

  1. Learn about the Consumer Health Information Specialization
  2. Identify resources to identify characteristics of their community
  3. Identify issues, barriers and the library's role in providing medical information to health consumers
  4. Identify MedlinePlus, PubMed, Clinical Trials and other NLM resources as sources for health information
  5. List simple criteria to evaluate online health information
  6. List 3 communication techniques and 2 ways to protect patron privacy during a health reference interview.


Module 7: Technology and Health

By reading a book and taking a quiz, you will be able to:

  • Discuss the benefits (democratized access and patient empowerment) & challenges (privacy & HIPAA) of health smartphone apps
  • Outline several of AI’s challenges, benefits, and transformative potential in health information and healthcare delivery
  • Identify genetic testing, Digital Divide and Health, and Personal Health Records (PHRs) and Electronic Health Records (EHRs) as current technology trends in healthcare



  • Reading: Bridging The Digital Health Divide: Empowering Library Users
  • Quiz


MLA CE Credits: 1